Terms of Service

Welcome to PMassistant.ai. These Terms of Service outline the rules and conditions that govern your use of our platform. By accessing or using PMassistant.ai, you are entering into a legal agreement with M1 Consultants Inc. It is important that you read these Terms carefully, as they explain your rights, responsibilities, and the limitations of our service. If you do not agree with any part of these Terms, you should discontinue use of the platform immediately.

1. Agreement

By using PMassistant.ai, you confirm that you have read, understood, and agreed to these Terms of Service (“Terms”). These Terms form a binding agreement between you and M1 Consultants Inc. If you do not agree, you must discontinue use of the platform immediately.

2. Scope of Service

PMassistant.ai provides AI-powered tools and project management resources designed to improve productivity and workflow efficiency. Because our services are constantly evolving, features may be updated, modified, or removed over time. Any significant changes will be communicated proactively through email notifications or in-app alerts.

3. User Responsibilities

When you use PMassistant.ai, you agree to:

  • Provide accurate and complete information when creating and maintaining your account.
  • Keep your login credentials secure and confidential.
  • Use the service in compliance with applicable laws and these Terms.
  • Refrain from misusing PMassistant.ai for illegal, harmful, or disruptive activities.

Misuse includes, but is not limited to, unauthorized access attempts, exploiting vulnerabilities, uploading malicious code, or using PMassistant.ai to generate or distribute harmful content. Violations may lead to suspension or termination under our enforcement processes.

4. Termination & Appeal Process

We may suspend or terminate your account if you:

  • Violate these Terms, the Fair Use Policy, or our Privacy Policy.
  • Engage in fraud, abuse, or any unlawful activities.
  • Interfere with the platform’s functionality or compromise system security.

If your access is terminated, you will receive written notice explaining the reason. You may submit an appeal within 14 days by emailing contact@pmassistant.ai. Appeals are reviewed by a dedicated human review team, and we will provide a decision within 30 days. If reinstated, your account access will resume without penalty unless future violations occur.

5. Privacy & Data

Your use of PMassistant.ai is also governed by our Privacy Policy, which explains how we collect, process, and protect your personal data. By using our services, you consent to these practices.

6. Jurisdiction & Compliance

These Terms shall be governed by and construed in accordance with the laws of Canada. For users outside the Canada, we comply with applicable local data protection and consumer rights laws, including GDPR, CCPA, and PIPEDA. PMassistant.ai operates globally and is committed to meeting legal obligations in every market we serve.

7. Monitoring and Transparency

We reserve the right to monitor activity on PMassistant.ai, but only where necessary and proportionate. Monitoring may occur:

  • To ensure compliance with these Terms and other policies.
  • To investigate suspected fraud, abuse, or harmful activity.
  • To maintain system security and service stability.
  • All monitoring is conducted under strict safeguards and always aligned with our Privacy Policy.

8. Limitation of Liability

PMassistant.ai is provided on an “as-is” and “as-available” basis. While we strive to maintain reliable, uninterrupted access, we do not guarantee flawless performance. To the maximum extent permitted by law, PMassistant.ai and its affiliates are not liable for any damages arising from your use or inability to use the service, including data loss or third-party disruptions.

9. Changes to Terms

We may update these Terms from time to time to reflect new features, regulatory changes, or service improvements. When updates occur, we will notify you by email or platform alerts. Continued use of PMassistant.ai after receiving notice means you accept the updated Terms.

10. Contact Us

For questions about these Terms, contact us at: Email: contact@pmassistant.ai